WB Employment are urgently looking for 20 Mail Sorters at Royal Mail to join us from 21st November until 15th January on a full…Continue reading
Our ‘Client’ helps companies to expand their business capabilities by offering tailored leasing and finance solutions. Their expert teams partner with equipment vendors that are looking to grow their sales, and businesses that require outsourcing services for assets within a number of key markets. They are a European leader in leasing, and part of one of Europe’s most prestigious banking groups
WHAT AM I ACCOUNTABLE FOR?
Supporting Collections and the Technical Support Manager in line with departmental procedures and timescales. Providing clarity in resolving complex queries which may arise within the teams. Ensuring that all aspects are carried out in an efficient and professional manner.
Working within a Customer Service and Collections environment
Confident telephone manner
Working in a busy, open plan office.
Normal working hours are 8.45 to 17.15 Monday – Friday; however we operate on a shift system from 8.00 to 18.00 each day. Additional hours will be required on an ad-hoc basis.
Dress code is business formal Monday-Thursday, business casual on a Friday.
MY ADDITIONAL RESPONSIBILITIES
WHAT CAN I EXPECT
On joining the company I will attend a Company Induction which will introduce me to the different areas of the business and what they do.
Have regular performance reviews with my line manager; this will include a mid-term and end of probationary review and regular one to one catch ups.
I will be expected to complete annual online Compliance training modules via My Development, our online training platform and will continue to receive on the job training throughout my career.
Salary: £20,000.00 to £22,000.00 /year
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