Client Services Coordinator

Bristol, Bristol, UK
£20000.00 - £22000.00 per year | Posted 2 weeks ago
  • Permanent, Full Time
  • Bristol, Bristol, UK
  • Posted 2 weeks ago
  • Salary: 20000.00 - £22000.00 per year

Client Services Coordinator

Our client is a leading global distributor of telecoms and data equipment. Working in a small, friendly team environment at their UK headquarters in Nailsea offering the opportunity to join an excellent company without the cost and time of a daily commute into Bristol city centre.  

Role

To provide administration services to customers within Client Services using the in house CRM and Excel extensively. 

 

Key Tasks:

  • Work as part of the Client Services team and provide admin support
  • Responsible for communication and support for field returns projects
  • Arrange equipment collections and logistics as necessary
  • Process Return to Stock and forward logistics sales orders in CRM database
  • Responsible for communicating with customer contacts to retrieve site details and ensuring timely collections
  • Work with other team members to provide backup cover across functions
  • Responsible for accurately updating customer and project information in all PICS in-house systems
  • Other duties as needed assigned by Line Manager

Essential Skills

  • Experience of using Excel 
  • Ability to prioritise key duties and tasks
  • Excellent time management skills and attention to detail
  • Maintain positive working relationships with co-workers and customers
  • Excellent verbal and written communication skills
  • Able to use IT systems as required within our client (PAMS, CRM, Excel, Word, Outlook)
  • Ability to follow instructions accurately, flexibility and adaptability
  • Ability to work as part of a team
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